Privacy Policy – BookYou

Last updated: March 16, 2026

This Privacy Policy explains how BookYou, a Dutch cloud-based ERP and booking platform, collects, uses, stores, and protects personal data in compliance with the General Data Protection Regulation (GDPR/AVG) and applicable Dutch laws.

By using BookYou, you agree to the terms of this Privacy Policy.

1. Data Controller

BookYou
Email: customer.services@bookyou.com
Website: www.bookyou.com

For questions regarding personal data, contact the above email.

2. Personal Data We Collect

  • Account data: name, email, phone number, company name, login credentials.
  • Customer and booking data: client names, contact info, addresses, booking and event details.
  • Technical data: IP address, browser, device type, usage logs.

3. Purposes of Processing

Personal data is used to:

  • Provide and maintain the BookYou service
  • Manage accounts and bookings
  • Improve the platform
  • Customer support
  • Security and fraud prevention
  • Compliance with legal obligations

4. Data Retention

Data is stored no longer than necessary for the purposes it was collected. Customer data remains accessible while the account is active or until deleted by the customer.

5. Data Sharing

BookYou does not sell personal data. Data may be shared with:

  • Hosting providers
  • IT service providers
  • Payment processors
  • Other service providers essential for platform functionality

All third parties are bound by data processing agreements.

6. International Data Transfers

If data is processed outside the European Economic Area (EEA), appropriate safeguards are in place, such as EU Standard Contractual Clauses.

7. Security

BookYou implements technical and organizational measures:

  • Encrypted connections (SSL/TLS)
  • Access control
  • Server security
  • Logging and monitoring
  • Regular updates and backups

8. User Rights

Users have rights to:

  • Access
  • Rectification
  • Deletion
  • Restriction of processing
  • Data portability
  • Object to processing

Requests can be sent to customer.services@bookyou.com.

9. Cookies

BookYou may use cookies or similar technologies for:

  • Platform functionality
  • Usage analytics
  • Improving user experience

10. Changes

This Privacy Policy may be updated periodically. The latest version is always available on our website.